Privacy Policy

1. Information We Collect

We may collect different types of information depending on how you use our Services.

Information You Provide to Us: We may collect information that you voluntarily provide, including your name, email address, username, profile picture, login credentials, support requests, feedback, profile details, preferences, skill or experience information, business or listing information, and any information submitted through forms or in-app features.

Information Collected Through Sign-In Providers: If you choose to sign in using Google or other supported providers, we may receive certain account information depending on the permissions you approve, including your name, email address, profile picture, and authentication identifiers. We do not collect your provider password.

Game, App, and Service Usage Information: We may collect gameplay data, game progress, achievements, settings, session durations, feature usage information, account activity, saved preferences, event or planning data, and service continuity information such as recent backups needed for recovery or synchronization.

Social and User-Generated Content: Some Services may include user-generated or social features. In those cases, we may collect profile content, friend or connection requests, contact lists you create within the Service, blocks, reports, direct messages, group messages, clubs or community spaces, invite links, polls, event plans, shared media, stickers, GIF usage, comments, listings, descriptions, submitted edits, and other content you choose to post or upload.

Location and Discovery Data: Depending on the Service and your device permissions, we may collect city-level, approximate, or precise location information to support relevant functionality such as discovery, recommendations, local matching, nearby content, regional gameplay, or location-based experiences. We recommend that users do not publish sensitive private address information in public profiles, listings, groups, or similar areas unless they intend that information to be visible.

Device and Technical Information: We may automatically collect device type, operating system, browser type, IP address, app version, device identifiers, push notification tokens, language settings, approximate location, crash logs, diagnostics, and network information.

Cookies and Similar Technologies: Our website, applications, and games may use cookies, local storage, analytics SDKs, and similar technologies to remember preferences, maintain sessions, improve performance, and understand user behavior.

2. How We Use Information

We use collected information to create and manage user accounts, authenticate users, keep users signed in, provide application and game functionality, save progress, personalize user experiences, support discovery and recommendations, enable social or collaboration features, support notifications, respond to support requests, and develop new products and features.

We also use information to improve performance and reliability, maintain backups or recovery features, investigate abuse reports, moderate content, protect users, monitor security, prevent fraud, and enforce our platform rules.

We may also use information to comply with legal obligations and enforce our Terms of Service. We do not sell your personal information.

3. Sharing and Disclosure

We may share information with trusted third-party service providers that help us operate our Services, including hosting providers, authentication providers, database and storage providers, analytics providers, crash reporting platforms, cloud infrastructure providers, customer support systems, push notification providers, maps or location providers, and media or content delivery providers.

Depending on the specific Service, these providers may include services such as Google Sign-In, Firebase, Google Analytics, Supabase, Expo push notifications, mapping services, GIF or media services, payment providers, and similar operational tools. These providers may process data under their own terms and privacy policies.

We may disclose information if required by law, legal process, or to protect the rights, security, and integrity of Playmith and its users. If Playmith is involved in a merger, acquisition, or business transfer, user information may be transferred as part of that transaction.

4. Data Retention

We retain personal information only as long as necessary to provide our Services, maintain accounts, preserve game or application progress, support continuity features, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

If you request account deletion, we will delete or anonymize your information unless retention is required for legal, security, operational, backup-integrity, dispute-handling, or abuse-investigation purposes. Some backups and cached copies may require additional time to expire from underlying systems.

For some Services, inactive accounts may be deleted after an extended period of inactivity where permitted by applicable law and operational policy. Activity may include signing in, opening the Service, or performing actions that update account activity records.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect user information against unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include encrypted connections, access restrictions, secure cloud infrastructure, and authentication controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not intended to knowingly collect personal information from children without appropriate consent where required by applicable law. Some Services may not be intended for users below the minimum age permitted under applicable law for social, messaging, community, or location-based features.

If we become aware that personal information from a child has been collected improperly, or that an account was created below the applicable minimum age without required consent, we may restrict, suspend, or remove the account and take steps to delete the information promptly.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to access, correct, delete, restrict, or object to certain processing activities.

You may contact us to exercise your rights or request information related to your data. Where available, you may also manage profile settings, visibility, notifications, permissions, blocks, or similar controls directly within a Service.

8. Account Deletion

Users may request account deletion by contacting us, and some Services may also provide in-app deletion tools. Upon deletion, we may remove account information, profile data, saved preferences, gameplay or app progress, push tokens, backups, user-owned listings, and user-owned media handled by the deletion flow, except where retention is necessary for legal, security, operational, or abuse-prevention reasons.

9. Advertising and Analytics

We may use analytics services to understand how users interact with our Services. These tools may collect technical and usage information to help improve performance and user experience.

If advertisements are displayed in our apps or games, advertising providers may collect limited device and usage information to measure ad effectiveness and prevent fraud.

10. Payments and Purchases

If our Services include purchases, subscriptions, or paid features, payments may be processed by third-party payment providers such as Google Play, Apple App Store, or Stripe. We generally do not receive or store full payment card details.

11. International Users

Playmith may operate internationally, and your information may be processed in countries outside your country of residence. We take reasonable measures to ensure appropriate protection of personal information during international transfers.

12. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party platforms, and users should review their privacy policies independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or services. Updated versions will be posted on our website with a revised "Last Updated" date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: contact@playmith.com

Website: https://playmith.com